Policy

BeFit Business Policy

1. Introduction Welcome to BeFit! Our mission is to empower individuals to achieve their health and fitness goals through high-quality services, professional support, and a welcoming environment. This business policy outlines the standards, guidelines, and procedures for our operations to ensure a consistent and positive experience for all clients, employees, and stakeholders.

2. Scope This policy applies to all employees, contractors, clients, and partners of BeFit. It governs our business practices, customer interactions, and internal operations.

3. Hours of Operation

  • Studio Hours: Monday – Friday: 9:00 AM – 20:00 PM; 

  • Customer Support Hours: Monday – Sunday: 9:00 AM – 20:00 PM (via , email, or chat).

  • Hours may vary during holidays, and notifications will be posted at least two weeks in advance.

5. Return Policy

  • Unopened Items: Returns are accepted within 7 days of purchase for unopened items only.

  • Opened Items: Opened items are not eligible for return or refund under any circumstances.

  • Time Limit: All sales are final after 7 days from the date of purchase, and no refunds or exchanges will be provided.

  • Process: To initiate a return, contact our customer service team at [Insert Contact Information]. Approved returns must be shipped or brought back to our store location at the customer's expense.

6. Code of Conduct

  • Respect: All clients and staff must treat one another with courtesy and respect.

  • Attire: Proper athletic attire and footwear must be worn during all workouts.

  • Equipment Use: Clients must clean equipment after use and return it to its designated location.

  • Behavior: Harassment, discrimination, or disruptive behavior will not be tolerated and may result in membership suspension or termination.

7. Safety and Liability

  • Medical Clearance: Clients are encouraged to consult with a healthcare professional before beginning any fitness program.

  • Injuries: BeFit is not liable for injuries sustained due to improper use of equipment or failure to follow trainer instructions.

 

9. Privacy Policy

  • Data Protection: BeFit is committed to protecting the privacy of its clients. Personal information will only be used for business purposes and will not be shared with third parties without consent.

10. Grievance Policy

  • Complaints will be reviewed within 5 business days, and a resolution will be communicated promptly.

11. Amendments to Policy BeFit reserves the right to modify this policy as needed. Clients will be notified of any significant changes via email and on our website.

12. Contact Information

  • Address: [313 Cheethamhill Road M8 0SN]

  • Phone: [07838146130]

  • Email: [Soloprotein02@gmail.com]

Thank you for choosing BeFit as your partner in health and fitness. We are committed to supporting your journey to a healthier, happier lifestyle.